Marriott International released it’s Anything Else app to 500 of it’s hotels worldwide in May and has followed up with introducing the app to locations in the Asia Pacific area. The Anything Else App, now available for guests who are Marriott Rewards Members is available for 100 Marriott hotels in the Asia Pacific area. The app allows these guests to send requests/chat messages to hotel staff 48 hours before their stay and a day after their stay, Marriott announced on November 28, 2015.
The theory is that guests can plan ahead and ask for extras wherever they might be in the world. For example, a Rewards Member who likes to plan ahead can order extra towels, arrange for valet service, or arrange for a wake up call before arriving to the hotel. Taking care of little details before the stay can help guests feel more relaxed during a hotel stay.
Other Interesting Hotel Apps
Conrad Hotels from Hilton has a similar app that enables guests to reserve special amenities, like spa services, arrange for airport pick-ups, or choose from among the hotels’ luxurious bath amenities
The James Hotel in Chicago has an impressive list of services available via the hotel’s mobile app. Guests can arrange for spa treatments, request housekeeping, order room service, make dinner reservations, extend a stay, use the app as a city tour guide, and more.
St. Regis Hotel in New York offers guests butler services through its app. The app provides traditional concierge service, such as restaurant recommendations in New York City, store recommendations, and other points of interests. Guest chat in real-time with a St. Regis butler. Users will make reservations themselves, using the app.
Other hotels have apps that can open room doors, document hotel experiences on social media, and generally, provide information on the services that the hotel offers.
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